Once a withdrawal is requested it will remain "pending" for 2 days.
When processed, funds will be accredited by your bank in a working day or so. We advise that the whole process from the time of request takes 3-5 working days.
If after 5 working days you have not yet received funds there are a few checks to make;
- Confirm the withdrawal method you have chosen to receive funds.
- Ensure that the details provided are correct.
- Do you need to verify your account? Check your email inbox to see if we have sent you an email.
If you find that the above is fine and you have still not received funds, do not hesitate to get in touch with one of our skilled advisers - they can be contacted by emailing firstname.lastname@example.org.